by Tareque Investigator
Investigator

Moved Abroad and Wanted to Cancel account

I left the UK back in October and spoke to a Customer Services Agent with regards to cancelling my account as I was moving abroad (move was very last minute), I was told that the account would be cancelled and a discounted final bill would be sent to me via email. I am currently not living in the UK anymore and was not aware that the account was still active and has been these last few months. A debt revovery letter has now been sent to my parents address stating that the account has been suspended and needs immediate payment. I am not prepared to call EE as I know the cost will be huge due to international call charges and time it takes to resolve these issues. 

 

Is there an email address I can contact someone on?

 

Thanks

1 REPLY
by Grand Master
Grand Master

Re: Moved Abroad and Wanted to Cancel account

EE provides no email contact Smiley Sad.

 

Try the Freephone no. in my sig over Skype,

or

On Get in touch open up "EE      +" & wait for Chat to become available.

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