by Tareque Investigator
Investigator

Moved Abroad and Wanted to Cancel account

I left the UK back in October and spoke to a Customer Services Agent with regards to cancelling my account as I was moving abroad (move was very last minute), I was told that the account would be cancelled and a discounted final bill would be sent to me via email. I am currently not living in the UK anymore and was not aware that the account was still active and has been these last few months. A debt revovery letter has now been sent to my parents address stating that the account has been suspended and needs immediate payment. I am not prepared to call EE as I know the cost will be huge due to international call charges and time it takes to resolve these issues. 

 

Is there an email address I can contact someone on?

 

Thanks

1 REPLY 1
by Grand Master
Grand Master

Re: Moved Abroad and Wanted to Cancel account

EE provides no email contact :(.

 

Try the Freephone no. in my sig over Skype,

or

On Get in touch open up "EE      +" & wait for Chat to become available.

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