by akyte43

Leaving EE



I have been considering for a while leaving EE because I'm just not getting the services I want. I am a student studying majorly financially and other networks such as SKY are offering me deals that are a lot cheaper. Any info on how much I'll be charged as I got a new phone in september but it keeps freezing and the networks are bad and I'm just all in all disappointed with this network as I feel overcharged. Help?!

by Grand Master
Grand Master

Re: Leaving EE

@akyte43 : Cost of cancelling or upgrading early will be Monthly Fee x Months Remaining, pro-rata to the nearest whole day, of contract term - 20%.

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by Grand Master
Grand Master

Re: Leaving EE

Hi @akyte43 


To leave you will need to pay off your remaining contract term, so your monthly charge X remaining term.


You will always get better deals throughout your contract term, it's inevitable as are deals on other carriers at this time of the year. 


As for your device, have you tried factory resetting it? 

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