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by Laura97 Investigator
Investigator

Is it possible to change the date my direct debit comes out?

 
1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: Is it possible to change the date my direct debit comes out?

Hi @Laura97,

 

If you calling from your EE phone, you can dial 150 and it will direct you to customer services.

 

If you calling from a landline number, you can call 0800 0798 586.

 

All of the ways you can get in touch with EE are on our help page 🙂

 

 

 

Alex

4 REPLIES 4
by Grand Master
Grand Master

Re: Is it possible to change the date my direct debit comes out?

@Laura97: Call EE to change your billing date & your DD date will follow in step.

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by
EE Community Support Team

Re: Is it possible to change the date my direct debit comes out?

Good Morning @Laura97.

 

Welcome to the community 🙂

 

As @XRaySpeX has mentioned, our Mobile Care team will be able to get this changed for you to a date which suits you better.

 

Let us know how you get on.

 

Jon

by Laura97 Investigator
Investigator

Re: Is it possible to change the date my direct debit comes out?

What number do i call please?

by
EE Community Support Team
Solution

Re: Is it possible to change the date my direct debit comes out?

Hi @Laura97,

 

If you calling from your EE phone, you can dial 150 and it will direct you to customer services.

 

If you calling from a landline number, you can call 0800 0798 586.

 

All of the ways you can get in touch with EE are on our help page 🙂

 

 

 

Alex

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