by PeterClerk
Explorer

How do I get itemised mobile phones bills with all incoming calls shown?

I need to find out how often someone had called me. Is there a feature any where on the itemised on line billing facility? 

Can you view historic lists of incoming calls? 

5 REPLIES 5
by Grand Master
Grand Master

Re: How do I get itemised mobile phones bills with all incoming calls shown?

Hi @PeterClerk

 

Retrospective itemised billing is not possible. 

 

If you want it going forward you need to call CS and have the service added to your account. This will cost you £1.50 per month.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Grand Master
Grand Master

Re: How do I get itemised mobile phones bills with all incoming calls shown?

@Northerner: Does itemised billing include the normal uncharged incoming calls? My landline never has.

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by
EE Community Support Team

Re: How do I get itemised mobile phones bills with all incoming calls shown?

Hello there @PeterClerk

 

Thanks for posting on the community.

 

Itemised billing will show you outgoing calls, it won't show any incoming calls.

 

You phone dialler app may hold this information for you.

 

Thanks, Leanne.

 

by PeterClerk
Explorer

Re: How do I get itemised mobile phones bills with all incoming calls shown?

The handset only holds 2 months worth of incming calls - is there a way of looking beyond teh 2 month period?

by
EE Community Support Team

Re: How do I get itemised mobile phones bills with all incoming calls shown?

Hi @PeterClerk

 

I am sorry we don't hold this information.

 

Thanks, Leanne.

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