How do I change my address

[Loisrhea95]

How would I change my billing address without having to go in store? Is there no way I can do this online? 

[XRaySpeX · Accepted solution]

@Loisrhea95 : You should be able to in your MyEE  

[Christopher_G]

Hi @Loisrhea95

Welcome to the community. 🙂

As @XRaySpeX said, you should be able to change your address in your My EE account.

I did updated mine last week. 🙂

Chris

[johnhalifaxltd]

where do i chamge my billing address in my ee account?

[Katie_B]

Hello @johnhalifaxltd. 

You can update your billing address by logging in to your My EE and following these steps;

Menu > Account Settings > Scroll down to 'Your details' > Select 'Manage' next to your address. 

Katie 🙂

[homesickj]

Hi, I can only find my contact details, not my billing address in My EE. I can't see anything called menu or account settings. There's My EE at the top of the website beside My Shop - I assume this toolbar is what people are referring to as the menu? when I hover over my EE there are lots of options, none of which say Account Settings.

[XRaySpeX]

@homesickj : Among the options you are looking at under "My EE" choose "Your Products". Then another Menu as horizontal bars appears on the L lower down. Start from that Menu.

Are you on contract or PAYG? You can't change your addy for PAYG as it's not recorded.

[Leanne_T]

Hi @homesickj

Welcome to the community.

Can you try logging into your My EE account here, this should take you to your registered addresses that you can update 🙂

Leanne.

[Yankie12]

My new Address is

xx xxxxxxx xxxxxx

xxxxxx

xxxxx

xxxxxxx

xxxx xxxxxxx

[Mod edit: Please do not post personal information on the public board. Thanks!]

[James_B]

Hi @Yankie12,

Welcome to the EE Community. 🙂

I've removed your address from your post to protect your privacy.

Please see How do I edit my personal details in My EE? for information on how to update your address in My EE.

Hope this helps.

James