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Visitor

Can't contact EE

Hi there i'd really appreciate if someone could help me out.

 

I left EE a little over a year ago (only because i upgraded phones and they didnt have a package right for me). I have since noticed they were still trying to charge me for months after i cancelled which has had a very negative impact on my credit score.

 

I am now trying to contact them to see if this can be amended but when i try the contact phone number it doesnt let me through unless i have a phone number with the company.

How can I go about getting this resolved?

 

Thank you for any help you can provide.

3 REPLIES 3
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by Grand Master
Grand Master

Re: Can't contact EE

@Kieran1695  You can get through just don’t select an option that requires you to give a phone number. 

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by
EE Community Support Team

Re: Can't contact EE

Hi @Kieran1695

 

Welcome to the community.

 

I've sent you a private message to get some information from you. Please take a look and get back to me.

 

Thanks

 

Chris

Highlighted
by Grand Master
Grand Master

Re: Can't contact EE

Try calling CS on +44 800 956 6000 (option 2, option 4) . That won't ask for a mobile no.

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