18-06-2017 10:45 PM
Recieved a text Thanking me for subscribing to Bounce Games, I did not request this and its going to cost me to reply to them to stop the subscription - text number is 60762. I supposedly have 24 hours free then its £2.50 a week - how do I stop it without paying?
18-06-2017 10:52 PM
You need to call customer services on 150 from EE or from other provider 07953 966 250 to put Barr on your account.
You can see number on top you can call on that number to get refund of any changes.
18-06-2017 11:51 PM
These will be reversed-charged texts from Premium Rate nos. you may have inadvertently subscribed to via Web or TV. EE are not obliged to refund you but you may complain to the Premium rate regulator Phone-paid Services Authority or the firm itself. You can check out those nos. yourself on that site.
You could try texting STOP to the number, but it may cost and may not work.
You should also ask EE to block Premium Rate numbers so this doesn't happen in future.
19-06-2017 11:30 AM
I know I can unsubscribe via text, however before I sent the text I was notified it would incur charges, no mention of how much. On another note I know I did not subscribe our accidentally click on anything as this happened while I was playing golf, my phone was in my golf bag, locked with fingerprint reader and pattern unlock. I have sorted out now though.
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