i have just discovered that I have been charged and have been paying £54.70 per month by direct debit for a phone that has not been in use since July 2017. My son owned this phone and had a contract with EE. He was in New Zealand and Australia for one year and ended his contract with EE before he left and did not renew it since. I have therefore been charged by EE since July 2017 fur a phone not in use! I look forward to hearing that this has been investigated and addressed!
my name is LORNA xxxxxxxxxx. The phone may have been in my son’s name - Connor and was an iPhone. I have been charged for more than 2 years in error.
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