by chloemcnulty_12
New Member

why does it say account cancelled

when i log into my ee account it allows me to see my data usage and that but as i am currently trying to see my phone upgrade options when i click on upgrade options it says that my account has been cancelled and i cant go any further. 

EE Community Support Team

Re: why does it say account cancelled

Morning @chloemcnulty_12


Welcome to the community.


If you give us a call on 150, our Mobile Care team will be able to help you with your My EE account and also with your upgrade 🙂


Let me know how you get on.





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