by jangowler Investigator
Investigator

why cant I change my email address to any gmail.com address

I'm using the web site from a Mac and trying to change my contact email on my EE account to a Gmail address, but i don't receive the verification email from EE. I have tried 3 different Gmail addresses so I know its not a problem with my actual email address.

I've gone through the "live chat" and even then still do not get the verification email they send to my Gmail account. 

Any suggestions ?

 

 

4 REPLIES 4
by Grand Master
Grand Master

Re: why cant I change my email address to any gmail.com address

Hi @jangowler 

 

Have you checked your junk/spam folder?

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by jangowler Investigator
Investigator

Re: why cant I change my email address to any gmail.com address

Yes, i can change it to my sons gmail, but when I try to use mine I now get the message ‘choose another email’ ... grrrr !
by Brilliant Contributor
Brilliant Contributor

Re: why cant I change my email address to any gmail.com address

.  @jangowler , I would suggest you ring customer service and speak to them, they should be able to sort this out for you.

by jangowler Investigator
Investigator

Re: why cant I change my email address to any gmail.com address

Thanks, will do when my Son brings my phone back next week when he comes over from Guernsey, evidently it’s one of many items that i failed to return home with after my visit to him last week !

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