by brs
New Member

why am I unable to log in to my mobile account (MyEE) since mid-December?

why am I unable to log in to my mobile account (MyEE) since mid-December?

I am trying in exactly the same way as before, online and via the iphone app. both comes back with an error message? 

3 REPLIES 3
by Grand Master
Grand Master

Re: why am I unable to log in to my mobile account (MyEE) since mid-December?

@brs.Give customer services a call and ask them to reset your account as you can not login to it.  

by Ace Contributor
Ace Contributor

Re: why am I unable to log in to my mobile account (MyEE) since mid-December?

@brs ring 0800 956 3146 it will put you straight through to a technical support advisor.

by Grand Master
Grand Master

Re: why am I unable to log in to my mobile account (MyEE) since mid-December?

What error msg?

 

Are you on Orange? If you can't remember text NUMBER to 150.

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