by goldenns Investigator
Investigator

when i log in on my desktop i get the message 'you have successfuly logged out'

when i try to log in on my desktop i get the message 'you have successfuly logged out' i am using the correct log in details but cannot access my account

5 REPLIES 5
by Grand Master
Grand Master

Re: when i log in on my desktop i get the message 'you have successfuly logged o

Is this your MyEE a/c you're talking about?

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by goldenns Investigator
Investigator

Re: when i log in on my desktop i get the message 'you have successfuly logged o

Yes. Only on my desktop i have no problem from my phone

Sent from my iPhone
by
EE Community Support Team

Re: when i log in on my desktop i get the message 'you have successfuly logged o

Hello @goldenns 

 

Thanks for coming here.

 

Have you tried clearing cache and cookies and opening in a different browser?

 

Leanne 🙂

 

 

by goldenns Investigator
Investigator

Re: when i log in on my desktop i get the message 'you have successfuly logged o

Thanks Leanne

I cleared cache and cookies which didnt work but i successfully  logged on with a different browser. 

by
EE Community Support Team

Re: when i log in on my desktop i get the message 'you have successfuly logged o

Hi @goldenns

 

Thanks for coming back to me 🙂

 

Let me know how it goes on the new browser.

 

Leanne.

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