by louisefrance Investigator
Investigator

my address is not listed

Hi, my new address is not listed on the address page to update my address after moving - where can I input the address by hand please?

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: my address is not listed

@louisefrance: Is your addy listed correctly on Post Office Postcode Finder ?

 

You will need to call CS to input it manually.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
11 REPLIES 11
by Grand Master
Grand Master
Solution

Re: my address is not listed

@louisefrance: Is your addy listed correctly on Post Office Postcode Finder ?

 

You will need to call CS to input it manually.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: my address is not listed

Good Morning @louisefrance

 

Have you been able to successfully update your address after following the advice from @XRaySpeX?

 

Katie 🙂

 

by louisefrance Investigator
Investigator

Re: my address is not listed

No. My address is not listed as it is a holiday home we are renting for 6 months and not in the Royal Mail system unfortunately.

Louise

Sent from my iPhone so please excuse spelling
by Grand Master
Grand Master

Re: my address is not listed

That's why EE can't list it. You'd better phone CS to explain your circumstances.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by louisefrance Investigator
Investigator

Re: my address is not listed

Thank you. What is CS please?

by louisefrance Investigator
Investigator

Re: my address is not listed

No, what is CS please?

by Grand Master
Grand Master

Re: my address is not listed

CS = Customer Support. Their phone nos are in my signature.

 

Thanks! You're welcome :)! Glad I could be of assistance.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by louisefrance Investigator
Investigator

Re: my address is not listed

Thank you. I will contact them, I'm sure I did a couple of months ago but it doesn't look like they did anything!!

 

by louisefrance Investigator
Investigator

Re: my address is not listed

Thanks everyone, all sorted now 

by Grand Master
Grand Master

Re: my address is not listed

Good! Glad it is now sorted.
__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: my address is not listed

Morning @louisefrance

 

Great news 🙂

 

Come back to the community anytime!

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