by nickyf11
Explorer

i cant link my number to my account its saying the number is not reconised?

 
3 REPLIES 3
by
EE Community Support Team

Re: i cant link my number to my account its saying the number is not reconised?

Good Evening @nickyf11

 

Thanks for coming to the community. 

 

Have you previously had an account which may be linked to this number?

 

Have you recently completed a number port?

 

Speak soon, 

 

Katie 🙂

by nickyf11
Explorer

Re: i cant link my number to my account its saying the number is not reconised?

no ive not done either of them

by
EE Community Support Team

Re: i cant link my number to my account its saying the number is not reconised?

Hi @nickyf11,

 

Are you a new EE customer?

 

What type of plan are you using?

 

Thanks

 

James

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