by specs-1
Explorer

i can't log in to my ee account

Hi, I can't log in to my ee account. It seems frozen on please wait and I can't enter through email and password either.

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: i can't log in to my ee account


@specs-1 wrote:
I'm using a chromebook and android so unable to use another browser but
will try on a different laptop soon. The app is fine to log on with. It was
only to check upgrade deals

Hi,  

 

EE site doesn't work properly with the world's most popular browser Chrome so you need to use another browser.  

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
3 REPLIES 3
by Grand Master
Grand Master

Re: i can't log in to my ee account

Hi,  

 

Try another browser if you are trying your online account as the site seems to have issues with some browsers unbelievable as that sounds in this day and age.

 

If the app then try closing it down fully and restarting a few times and it will eventually work. 

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by specs-1
Explorer

Re: i can't log in to my ee account

I'm using a chromebook and android so unable to use another browser but
will try on a different laptop soon. The app is fine to log on with. It was
only to check upgrade deals
by Grand Master
Grand Master
Solution

Re: i can't log in to my ee account


@specs-1 wrote:
I'm using a chromebook and android so unable to use another browser but
will try on a different laptop soon. The app is fine to log on with. It was
only to check upgrade deals

Hi,  

 

EE site doesn't work properly with the world's most popular browser Chrome so you need to use another browser.  

 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

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