by stevie-999 Investigator
Investigator

cant set up my account as it want accept my phone number

I am trying to register so I can access my bill but when I go through registration I wont accept my phone number

3 REPLIES 3
by Profile closed
Not applicable

Re: cant set up my account as it want accept my phone number

Hello @stevie-999 if it is a new line or account it may take up to 24hrs for the number to fully activate and some services may not work or be available during this time.

 

If it is still not working after 24hrs please contact customer service who can assist further:

 

http://ee.co.uk/help/get-in-touch

 

🙂

by Grand Master
Grand Master

Re: cant set up my account as it want accept my phone number

Have you recently moved to EE from either Orange or T-M & have an a/c for the old 1? If so, get CS to delete the old a/c & then register the new 1 afresh.

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by
EE Community Support Team

Re: cant set up my account as it want accept my phone number

Good Morning @stevie-999

 

Thanks for coming to the community.

 

Have you got this sorted now with the help provided?

 

Thanks. Leanne 🙂

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