by jim964

can't log in with internet explorer

Just signed up with EE.

Registered but then couldn't log in.

Was using Internet Explorer but didn't work tried Chrome and logged in first time.

Does EE website have a problem with Internet Explorer ?

by Grand Master
Grand Master

Re: can't log in with internet explorer

Hi @jim964


Both work fine on my PC, although EE website can be hit and miss when it comes to browsers as it tends to prefer Internet explorer over Chrome. 


At least you managed to log in.



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
EE Employee

Re: can't log in with internet explorer

Hi @jim964 and welcome to the community.


I'm glad you are now logged in, best thing I could advise is clear your cookies and cache and see if that helps.


I personally use chrome.


Many thanks,



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