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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 823 Views
  • 12 replies
  • 1 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 16050 Views
  • 15 replies
  • 8 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 180788 Views
  • 0 replies
  • 9 Helpful

Earn money off your EE account with Airtime Rewards

Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go.       Starting is easy, sign up throug...

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Leanne_T by EE Community Support Team
  • 13003 Views
  • 11 replies
  • 2 Helpful

App not working

If you’re having trouble with the app or cant gift Data ? Try uninstalling the app and then reinstalling it. It works for me .. 

Me999 by Investigator
  • 260 Views
  • 1 replies
  • 0 Helpful

Tnt sport activation

Help please. Have tnt sports as an add on however I'm unable to set up an account to login. It asks for postcode and phone number. I enter both and it says invalid 

Allenmuir by Investigator
  • 500 Views
  • 4 replies
  • 0 Helpful

Accessing a second mobile number on my EE account

I’m unable to find my other phone numbers on my online ee account, I’ve clicked on menu and looked everywhere for switch accounts drop down tab but unable to find it anywhere and it’s frustrating as the number that is showing on my account isn’t my m...

Akelalee1 by Investigator
  • 1481 Views
  • 12 replies
  • 3 Helpful