EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 816 Views
  • 12 replies
  • 1 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

Alex_M_0-1687766298066.png Alex_M_1-1687766331596.png img-07 copy.png Alex_M_3-1687766544821.png
Alex_M by Star Contributor
  • 16043 Views
  • 15 replies
  • 8 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 180053 Views
  • 0 replies
  • 9 Helpful

Earn money off your EE account with Airtime Rewards

Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go.       Starting is easy, sign up throug...

EE airtime rewards 1.jpg Rewards-hub (003).png
Leanne_T by EE Community Support Team
  • 12995 Views
  • 11 replies
  • 2 Helpful

Changing plan

I’ve tried to change my plan online to reduce my monthly cost by £9. An EE member of staff told me this could only be done online. When I press confirm plan it doesn’t work. Has anyone else had this or know how to resolve this issue?

Fee17 by Visitor
  • 214 Views
  • 1 replies
  • 1 Helpful

Blocked

Has anyone else had issues trying to access the ee site, i get the landing page then click on the link and it takes me to a page saying blocked

Re: Data Gifting

Hello. I have just installed the app. The numbers of my 3 sims are all listed, but I can't find out how to data gift from one to another. Only one of the three phones is a smart phone. The others just do calls and texts.Please can somebody help?Thank...

Spuggs by Explorer
  • 359 Views
  • 3 replies
  • 0 Helpful