Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
Good day all I’ve spent 6 hours in the last 2 days trying to purchase a subscription on the EE app. I have £10 credit but every time I click confirm on the subscription using credit I get an error message. I then went to my profile and see my mobile ...
Hi am unable to load my account on app or online it's been like this for about 2 months now
Does anyone else have issues accessing their bills on the app.I haven't been able to check my bills on the app since they've updated the app, all I get when I click check my bill is either a black screen with the the blue circle spinning & spinning o...
How do I get my PUK2 code ?
I already own a cellular iwatch - how do I add a contract to my existing account so that I can make calls on the watch when I am not near my phone
Hi everyone I have just purchased a EE SIM card from Lebanon, Beirut, for international data. I am new to EE So went online to www.ee.co.uk/start Downloaded app(on my iphone ), to set up new account entered my new sim phone number entered 4 digit...
My EE freezes after login.It seems to be wanting me to navigate through a number of screen selecting next at the bottom but appears to freeze. I can’t access our data pot to share across the kids which is really frustrating. Tried uninstall and rei...
Never before have I experienced such a confusing and badly designed web site…..if not the whole ee platform.I would like to continue using ee but dread any kind of engagement with its overly complicated ways. Even just moving around the web site is s...
Everytime i click shop it says making everything better
