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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 386 Views
  • 1 replies
  • 1 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 15666 Views
  • 15 replies
  • 8 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 159503 Views
  • 0 replies
  • 8 Helpful

Earn money off your EE account with Airtime Rewards

Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go.       Starting is easy, sign up throug...

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Leanne_T by EE Community Support Team
  • 12689 Views
  • 11 replies
  • 2 Helpful

"Enjoying the App?"

What the heck is this question that everytime I gift data, the app asks "Enjoying the App?".There is no way to get out of this questions, there's no 'x' to close it and there's no 'skip' either, to continue in the app it's either Yes or No.If you sel...

cpharvey by Investigator
  • 67 Views
  • 4 replies
  • 2 Helpful

Re: Cant view my bill

Im the same, been needing to pay my bill for a week now and not able to on the app or online via chrome or edge. All I keep getting is, its not you its us, try again later.

watts320 by Investigator
  • 131 Views
  • 7 replies
  • 1 Helpful