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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 386 Views
  • 1 replies
  • 1 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 15666 Views
  • 15 replies
  • 8 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 159497 Views
  • 0 replies
  • 8 Helpful

Earn money off your EE account with Airtime Rewards

Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go.       Starting is easy, sign up throug...

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Leanne_T by EE Community Support Team
  • 12689 Views
  • 11 replies
  • 2 Helpful

Why??

Why on earth is my EE account off line? I can’t access anything?? It’s been doing maintenance for the last 3 days. Please, when will it be back on? 

Kelly135 by Visitor
  • 210 Views
  • 1 replies
  • 1 Helpful

EE App

It’s a shame that one of the biggest telecommunication company in the UK is having such a terrible app technical difficulties over a long period of time. My app have displayed (account closed) for over two month and I’ve reported the issue several ti...

Abuzer by Visitor
  • 229 Views
  • 1 replies
  • 0 Helpful

Bills

Really need to pay my bill , but the app isn’t working , any suggestions? thanks 

App

Why have I not been able to get onto thr ee app for over 3 weeks now???

Mo_carry by Visitor
  • 189 Views
  • 1 replies
  • 1 Helpful