Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
Has anyone else had difficulty ordering from the app or website? I have tried to add another device and plan to my account today however on the website it doesn’t allow me to get to my basket. Just loops me back to the page where I can upgrade, shop ...
When I Google this issue it seems to be endemic within EE, with the issue going back years. I can only presume that this is not a issue with EE, but actually a business decision. The same with the elusive live chat that is never available. Forum staf...
I recently got a replacement router as my old one got hacked and security patches hadnt gone through on it. I am trying on myEE app and website to "link" my broadband so I can see account info on my EE as otherwise i get zero contact from EE otherwis...
How can I access live chat I have gone to the help and there is no message us option can't seem to find live chat anywhere on the app or online?
Hi, I have an issue with repair tracking website as tracking is displayed correctly but when I want to open repair report or photos attached all I can see is: I've seen that other people had this issue in the past, is there a way to resolve it?
I have tried to acces the system to review my add on and for 3 days now this is not available.
EE chat where do I access it
I’ve just changed plans, now I can’t seem to gift data. Both plans are gift data accessible. This has also coincided with the new app update. anyone got any ideas? I’ve asked for help but it’s not helped.
