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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 378 Views
  • 1 replies
  • 1 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 15657 Views
  • 15 replies
  • 8 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 158968 Views
  • 0 replies
  • 8 Helpful

Earn money off your EE account with Airtime Rewards

Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go.       Starting is easy, sign up throug...

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Leanne_T by EE Community Support Team
  • 12679 Views
  • 11 replies
  • 2 Helpful

How to retrieve an old mobile telephone number

Hi All,   This little damsel in distress is looking for some assistance and advice, or should I say information on retrieving an old mobile number that I once had with EE. I had this number in question approximately 8 years ago!   The number is *****...

My EE Account

Hi all, I was wondering if someone here would be able to help.I have an EE mobile account which I can currently view on the My EE app and via the website. I've recently switched my broadband provided to EE. However I'm having trouble linking my broad...

My EE website has been blocked

When I tried to log in to my EE account, I received the message 'blocked' as shown.I have cleaned the browser history and cookies and tried several times.Wanna know how to fix it?  

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bitsym by Visitor
  • 212 Views
  • 1 replies
  • 0 Helpful