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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 388 Views
  • 1 replies
  • 1 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 15668 Views
  • 15 replies
  • 8 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 159667 Views
  • 0 replies
  • 8 Helpful

Earn money off your EE account with Airtime Rewards

Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go.       Starting is easy, sign up throug...

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Leanne_T by EE Community Support Team
  • 12693 Views
  • 11 replies
  • 2 Helpful

Repair tracking

Hi, I have an issue with repair tracking website as tracking is displayed correctly but when I want to open repair report or photos attached all I can see is: I've seen that other people had this issue in the past, is there a way to resolve it? 

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benellli by Investigator
  • 1081 Views
  • 5 replies
  • 3 Helpful

Resolved! Where is the gift data option on app and online?

I’ve just changed plans, now I can’t seem to gift data. Both plans are gift data accessible. This has also coincided with the new app update. anyone got any ideas? I’ve asked for help but it’s not helped.

VA2023 by Visitor
  • 4405 Views
  • 23 replies
  • 3 Helpful

2 issues

afternoon all, I seem to have two issues, first is I has two Apple Watch accounts linked to mine but only have one watch and I can't seem to cancel either. my other issues is every time I log onto my account for possible purchase anything (for exampl...

BobbyMc82 by Contributor
  • 236 Views
  • 3 replies
  • 1 Helpful