Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
How do I start an online chat?
Hello i already have a tablet on the EE network. Today my new sim arrived and I'm going to use the same Email for both .Is this possible. Thanks
Does anyone know where to find the important documents in the app .Keep getting text messages say there is important documents to view in the app but when I go to it I can't find where they are .
I just want to check my account, nothing now showing. Bills, data usage etc
Hi, I am unable to view upgrades or access my shop on the website or the app. I have tried on various devices, browsers and I've tried clearing cookies etc. None of those steps resolve the issue. Below are just some screenshots of how this issue pre...
What a **bleep** option to add family cannot do through the app nor through 150 might just leave ee at this rate
Hi had text theough for free upgrade
I am trying to chat with someone to make an upgrade/ discuss my upgrade options.
Reluctantly, I have just moved to EE from Plusnet. I loved Plusnet, the signal was great, the customer service was great and of course the free roaming was great. Also, the Plusnet app was great - it showed all my calls, all my SMS and data used. ...
