Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
Iv been with EE for about 3 weeks my app says this. I don’t even know what’s it’s trying to load ?
@James_B the issue is still occurring. When will it be fixed soon?
Is there any indication of when upgrading online will become an option again? It has been at least a year since we were able to do so.To reiterate: the upgrade links on both the app and the website (regardless of the browser) are not functional. As h...
Hi i've tried to buy a something that needs to be 18+ but it wont let me on the website to buy it im 19 is there a way you can help
Hi, The email XXXXXXXXXXX is my son’s email address. He has Downs Syndrome and is unable to use an email. Is it possible to send a copy of the original post so that I can report it. Many thanks Linda [Mod Edit: Removed email address from public post]
Logging into the EE App an additional 3 x sim/mobile numbers are displaying in addition to the 3 numbers/products that should be on the account - they do not however on the web version of the site? They are different mobile numbers to the valid 3?
Haven't been able to log in to account successfully on website all this week to download invoices. Throws up different messages, sometimes 'not able to log you in', other times the log in looks successful but it fails to load the account info and dis...
No you cannot because I've been trying and can't do it
I really love EE service and app
