Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
I was with we over a year ago and left and decided to come back to we with the same account and email and when I have got my phone and downloaded My EE my app is saying account closed and I have rang up and spoke to the the team and they said it sho...
Hi, I am unable to access some tabs in EE Shop.Every time I click on for example, accessories tab / mobile tab, it throws below error."Too many redirects occurred trying to open “https://ee.co.uk/shop/accessories/pay-monthly-gallery”. This might occ...
I have 2 EE accounts. I have no problem logging in and viewing my bills, etc, but on the other I enter login name and password and get the following:'We’re working on itWe’re just getting things ready behind the scenes. Please wait a minute then refr...
Need get my payment I've payed
does the message us live chat on the EE app ever get past the loading symbols .. been stuck trying to get through for about 45 mins ,.
Logged into the EE site, tried to select the 'Track my order' but the page just keeps refreshing until it just shows 'Blocked'. After that I lose access from that and other browsers.I am able to log into the site using a VPN, although I avoid the ref...
Why is chat live not working hasn't been working for weeks now
I have just transferred to EE. My sim is up and running but every time I try to link my number to my EE account, I don't receive the pass code via text. I have requested it several times and now been blocked from requesting a code. Please can you adv...
