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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 283 Views
  • 1 replies
  • 1 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 15496 Views
  • 15 replies
  • 8 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 150028 Views
  • 0 replies
  • 8 Helpful

Earn money off your EE account with Airtime Rewards

Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go.       Starting is easy, sign up throug...

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Leanne_T by EE Community Support Team
  • 12531 Views
  • 11 replies
  • 2 Helpful

Resolved! Chat

I am trying to chat with someone to make an upgrade/ discuss my upgrade options. 

App is useless

Reluctantly, I have just moved to EE from Plusnet.  I loved Plusnet, the signal was great, the customer service was great and of course the free roaming was great.  Also, the Plusnet app was great - it showed all my calls, all my SMS and data used.  ...

Maz-15 by Investigator
  • 239 Views
  • 3 replies
  • 0 Helpful

About complaint

Your Westfield staff is third class and they not good they are behaviour less and here manager she also not good she don't no how to handle customer and how to talk with people