Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
I keep getting this error when logging in, trying to retrieve an invoice, it's been going on for days now. Any ideas?
I’ve been given a SIM card and trying to link it so I can see how much data I have and so on but having trouble with linking it it comes up with the persons email and says it’s been linked but the SIM card has only just come out the packet
Recently changed to new EE broadband and the EE app is not working properly when is it likely to be fixed.
Can’t pay my bill or do anything just say’s account is closed
Trying to upgrade two business contracts (SIM only) - both out of contract.No clear option to upgrade presented in MyEE online or on iOS app. When you do go to the store and it does kind of suggest that it knows you can upgrade and takes you along t...
Whenever I go to manage on my app it shows up with broadband mobile accessories and gaming rather than what it usually would show. This is very annoying because I want to set up direct debit and I can’t
I am unable to access the website to get invoices. I have reset the password successfully but access is still showing an error on the website.
