Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
For a good few weeks now I've been having issues with the EE website and app. Is anyone else experiencing this and has EE responded to complaints if so? Issues are below.I either get an error message on my profile page, or it's just constantly stuck ...
So my phone contract runs out in March and EE have offered me some deals on the s24 and s24+ however the website is very misleading.... If you look at the offers it shows the s24+ at 0 upfront cost and then it says 38.66 monthly device + airtime incr...
How can I change my address or update it?
I'm having this problem that what seems like thousands of other customers have experienced. You'd think it'd be fixed since it's stopping people from buying things.
I am trying to access my latest bill and up to date minutes used but the website doesnt seem to be workingPlease help
Hi I am forgate my PIN number
Hi Do you know how to add my number(new contract sim)to my pay as you go, in app ?
Why can’t I see my plan in ee app
My partner is currently with EE but he can't access his account and he sent a message but it got blocked by the sender
hi i cant access either my ee app or online account i cant see bills or upgrade options its telling me technical fault have deleted reinstalled app cleared cache etc nothing helping any ideas on what to do next?
