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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 389 Views
  • 1 replies
  • 1 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 15671 Views
  • 15 replies
  • 8 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 159889 Views
  • 0 replies
  • 8 Helpful

Earn money off your EE account with Airtime Rewards

Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go.       Starting is easy, sign up throug...

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Leanne_T by EE Community Support Team
  • 12695 Views
  • 11 replies
  • 2 Helpful

To do with your **bleep** we app

Well this is what I do t get about you people that make things and say things but yet when we ask a question regarding it we get no answer do you know how much you look like for saying things to use know knowing you guys are ment to be the EE COMMUNI...

DMONEY1x5 by Investigator
  • 147 Views
  • 3 replies
  • 1 Helpful

Resolved! Transferring data

I used to be able to transfer data between my 2 devices but now am unable to as the App is not working and hasn't been for months. How can I do this?

Resolved! Payment

Can’t pay for  my bills for some reason 

Ra151 by Explorer
  • 136 Views
  • 1 replies
  • 0 Helpful

EE app/5.29 - Shop - Broadband - Address look up/Broadband

How does the EE app know, within the Shop-> Broadband , on this dashboard page, the physical address, it seems to be "looked up" and already filled in?Deleted the EE app re-installed the app/ clear and crunched devices cookies and cache.The address d...

354- by Star Contributor
  • 257 Views
  • 11 replies
  • 0 Helpful