Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
I created an account by mistake, I would like to delete it without calling because I am from abroad and I have problems with the English language, I would prefer to do it through an email address or directly instead. Thank you.
EE, I struggle to contact you and understand the frustration expressed above. Your present system of phoning a voice service is poor, because it does not offer services I need, for example:- Credit to MyFi which is not working on app.- Can't phone m...
I can’t see the names of family members in the App. This used to work but I’m now no longer able to allow EE access to contacts within settings, contacts option no longer there - any reason for this?
I cannot wait to get out of this contract. The app is littered with errors, and that's only on the rare off-chance you can actually access it. Most of the time, it's under so-called "maintenance".
Hello,I've been trying to buy an add-on but after inserting my payment details I'm redirected to an error page that says "Sorry, we were unable to complete your request right now. Please try again later".I've tried multiple times on the website and t...
Hi dear I have problem in my app I couldn’t sign in
Good
Am I the only one that still can't access the EE app just keeps telling me to go to this community page ?
Took out a new contract this month, part of it included an Inclusive Extra to Netflix. It's been working fine for the few weeks but now Netflix emailed me to say I needed to update my payment details. It was a legit request as my Netflix app brought ...
Not impressed with the app - why is it so hard for family members to see their usage?Four family members. Four sims. One bill payer.Why make it so hard to set them up with their own usage views on the app on their own phones.No instructions for how t...
