Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
When trying to link a EE product (New Mobile contract) to my existing EE account it gets stuck in a loop and says this is unavailable, has been happening for months now.The webpage requests the phone number, sends a text code to verify the person the...
I am trying to view my plan but are not able to get into it
Greetings. I’ve been with EE for over 6 months now. And still nothing is showing up in my EE app. I’ve contacted EE twice but still nothing. Has anyone else had this issue???
EE. Your website is rubbish. Slow and unhelpful.
this is all I'm getting on the app. Same on the Web page too. And can't pay with quick pay. Been line it now for a few days. Please can you fix this? Thanks.
When I go to view bills in on the app, I get the message “something went wrong, it’s not your fault but ours” and also I can’t see my last 2 months payments! Customers should be able to view their bills, it’s been like this for 2 months now. Il be le...
Please fix my EE app so can see my bill on app
