Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
We've teamed up with Airtime Rewards to give you a chance to win £100 credit towards your EE Mobile bill. With Airtime Rewards, you get money back every time you shop in-store or online at over 150 retailers. Then, when you're ready, you can use...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Let your favourite retailers help you save money on your EE monthly mobile bill or credit for your pay as you go account. > No sign up or monthly fees. Secure. Simple.> Available on Pay monthly & Pay as you go. Starting is easy, sign up throug...
You get so much money, your app is worthless.
Just got a new sim only from EE but got it through my partner’s account because she is long time customer and got 30% discount.Everything I’m reading online says I should be able to be added to the sim as a user so I can view data usage etc whilst sh...
Hi just upgraded my phone, a dumb question where do I find the upgrade/order documents in the app/website.
Bad website cant log in or even log out all as per other postings
Hello when trying to look at upgrading on website it says the following:Unfortunately, we couldn't log you in, but you can still buy or upgrade - just choose what you want to doAnd when I try to look at the app it states:We cant load your upgrade inf...
"There seems to be a problem... Sorry, we’re having a little difficulty right now. Try refreshing the page. You can still visit the other areas of EE." I've been seeing this message the past few months, i can't do anything except see how much my bil...
I just upgraded around 2 weeks ago to the Samsung 24s ultra. But unfortunately it changed to emergency calls only last Wednesday. I've spent several hours off my landline to EE since last week. I was sent out a new sim but same issue. I then spoke to...
Trying to us message us on the ee app and it just keeps loading. Has done all day. Anyone help!
Same issue here ?!
My old iPhone 14 had a broken screen, so it was replaced through insurance. New phone arrived today and courier picked up the old phone.I have been trying to get an eSim downloaded and working but the only way to do it is to get a Pin from the old p...
