by isobelh123
Visitor

Why won’t my phone payment renew?

It won’t let me renew my monthly payment, I’ve tried 2 different payment cards but it keeps giving me an error message. I currently can’t text, call or use my mobile data.

1 REPLY 1
by
EE Community Support Team

Re: Why won’t my phone payment renew?

Hi @isobelh123,

 

Welcome to the EE Community.

 

If your account has been suspended, you may need to speak to our collections team.

 

Please get in touch with Customer Care so we can take a look at your account.

 

Thanks

 

James

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