by robbiefitch1 Investigator
Investigator

Why is my account closed?

Hey guys, 

 

For some reason when I try to upgrade my contract a sign appears which reads, "Your account is closed".

 

Does anyone know why this might be?

 

Thanks,

 

Rob.

2 REPLIES 2
by Grand Master
Grand Master

Re: Why is my account closed?

@robbiefitch1  You will need to call customer services about this.  

by
EE Community Support Team

Re: Why is my account closed?

Hi @robbiefitch1

 

Welcome back to the community. 🙂

 

Is the phone still connected and with service?

 

Are you able to access your My EE account or My EE app?

 

Look forward to hearing from you.

 

Chris 🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.