by prz3mass961 Investigator
Investigator

Why i cant log in to my ee?

Can someone fix the website? 

6 REPLIES 6
by
EE Community Support Team

Re: Why i cant log in to my ee?

Hi there @prz3mass961

 

Thanks for coming to the community.

 

Do you get an error message when you try and log in?

 

Are you able to use the My EE app?

 

Leanne 🙂

by prz3mass961 Investigator
Investigator

Re: Why i cant log in to my ee?

  1. Website and app dont work
by
EE Community Support Team

Re: Why i cant log in to my ee?

Thanks @prz3mass961

 

Do you get an error message?

 

How long has this been happening?

 

Leanne 🙂

by prz3mass961 Investigator
Investigator

Re: Why i cant log in to my ee?

Yes I have error message, from 2 weeks or more 

by
EE Community Support Team

Re: Why i cant log in to my ee?

Hi @prz3mass961

 

Thanks for coming back to me.

 

If you give us a call on 150 our Mobile Care team will be able to help you get this resolved.

 

Let me know how you get on 🙂

 

Leanne.

by Grand Master
Grand Master

Re: Why i cant log in to my ee?

I spoke to CS today about this. They told me to use Chrome as a PC browser as IE & FF may not be compatible. I did so & it worked. But IE & FF worked OK a week or 2 back.

 

I abhore being forced into using a browser & a company I don't want but I suppose I will have to just to see my bills.

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