by prz3mass961 Investigator
Investigator

Why i cant log in to my ee?

Can someone fix the website? 

6 REPLIES 6
by
EE Community Support Team

Re: Why i cant log in to my ee?

Hi there @prz3mass961

 

Thanks for coming to the community.

 

Do you get an error message when you try and log in?

 

Are you able to use the My EE app?

 

Leanne 🙂

by prz3mass961 Investigator
Investigator

Re: Why i cant log in to my ee?

  1. Website and app dont work
Highlighted
by
EE Community Support Team

Re: Why i cant log in to my ee?

Thanks @prz3mass961

 

Do you get an error message?

 

How long has this been happening?

 

Leanne 🙂

by prz3mass961 Investigator
Investigator

Re: Why i cant log in to my ee?

Yes I have error message, from 2 weeks or more 

by
EE Community Support Team

Re: Why i cant log in to my ee?

Hi @prz3mass961

 

Thanks for coming back to me.

 

If you give us a call on 150 our Mobile Care team will be able to help you get this resolved.

 

Let me know how you get on 🙂

 

Leanne.

by Grand Master
Grand Master

Re: Why i cant log in to my ee?

I spoke to CS today about this. They told me to use Chrome as a PC browser as IE & FF may not be compatible. I did so & it worked. But IE & FF worked OK a week or 2 back.

 

I abhore being forced into using a browser & a company I don't want but I suppose I will have to just to see my bills.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.

Recent solutions