by Reidspeeduk
Visitor

Where do I find my other family devices on my EE app to be able to share data

 
3 REPLIES 3
by Grand Master
Grand Master

Re: Where do I find my other family devices on my EE app to be able to share dat

@Reidspeeduk   If you have more than one device on your account you just need to click family usage then click see everyone then click one one the names

Highlighted
by Grand Master
Grand Master

Re: Where do I find my other family devices on my EE app to be able to share dat

Are the other family plans  on contract, not PAYG, under the same family MyEE a/c as yours? See Gift Your Data and Set Controls .

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by
EE Community Support Team

Re: Where do I find my other family devices on my EE app to be able to share dat

Morning @Reidspeeduk

 

Welcome to the community.

 

I can see you have had some great advice 🙂

 

Do you have the below settings within your My EE to gift data?

 

  1. Open the MY EE app

  2. Go to Family Usage

  3. Choose who needs data

  4. Choose who’s gifting

  5. Choose the amount

  6. Send the Data Gift

 

Let us know how you get on 🙂

 

Leanne.

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