by Ken2705

When can I cancel my contract ?

When can I cancel my contract which is coming to an end soon and how do I do it ?

EE Community Support Team

Re: When can I cancel my contract ?

Good Afternoon @Ken2705


Thanks for coming to the community. 


I am sorry to hear your looking to leave. 


You can find your contract dates by logging in to your My EE and selecting 'Plan & add-ons'. 


If you wish to obtain a PAC code to keep your number you can text PAC to 65075 within your last 30 days. 


Alternatively, you will need to give us a call and apply a standard 30 days notice. 


Katie 🙂

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