by Dunstan33 Investigator
Investigator

Unable to watch porn

Unable to watch porn. Help

2 REPLIES 2
by Grand Master
Grand Master

Re: Unable to watch porn

@Dunstan33   It’s called content lock and it’s to stop anyone from under 18 from being able to see inappropriate content on the Internet.  If you are over 18 you’ll need to go to a store with ID or you can call customer services and use a credit/debit card to pay a refundable token to have this changed.  

by
EE Community Support Team

Re: Unable to watch porn

Hello there @Dunstan33

 

Thanks for coming here 🙂

 

There are a few ways you can remove the content lock from your account and 3 different levels of access you can have.

 

By logging in to your My EE (Online/App) Manage Device, Choose the Content Lock Setting you want.

 

By Text, you can text Strict, Moderate or Off to 879 depending on the level of access you want to be able to have on your phone.

 

From the EE blocking page, you can remove Content Lock using a credit card or by logging in to My EE.

 

Come back and let me know how you get on.

 

Leanne 🙂

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