03-04-2019 03:49 PM - edited 03-04-2019 03:50 PM
Keep getting this error every time I try to log in to look at my upgrade options. Email is correct and have reset my password but still no joy. Any ideas anyone?
03-04-2019 03:53 PM
You need to query this with CS.
03-04-2019 04:39 PM
Is your phone working?
04-04-2019 12:06 AM
Phone is working fine. Was a problem with multiple accounts being linked to my email address, customer service removed the inactive accounts, all sorted now.
Thanks for everyone's help 🙂
04-04-2019 01:33 AM
Thanks! You're welcome :)! Glad I could be of assistance & it is now sorted.
04-04-2019 07:04 AM
Thanks for letting us know it's all sorted @ScottT71.
Feel free to come back to the community any time 🙂