by N3SS
Explorer

Trying to set up EE app but won’t accept my card number

hi I’m wondering if someone can help I’m trying to set up the EE APP on my phone but it’s not recognising my card account number can someone advise why this could be or how I can get it to work many thanks  

3 REPLIES 3
by Grand Master
Grand Master

Re: Trying to set up EE app but won’t accept my card number

Hi @N3SS 

 

Have you registered online first? It's easier to register online before the app.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

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by
EE Community Support Team

Re: Trying to set up EE app but won’t accept my card number

Hi @N3SS

 

Welcome to the community. 🙂

 

Is it asking for the card number or bank account number?

 

Chris

by N3SS
Explorer

Re: Trying to set up EE app but won’t accept my card number

Hi Chris
Thank u
I’ve managed 2 sort it was putting in the wrong bit of my card number 🤦🏼‍♀️


Sent from my iPhone

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