by BethPark93
New Member

Trying to register for the app but can't for security reasons

I'm on iPhone and I'm trying to register on the app so I can use my EE but it keeps refusing me for security reasons. Why is this happening? How do I resolve this? 

1 REPLY 1
by
EE Community Support Team

Re: Trying to register for the app but can't for security reasons

Hi @BethPark93,

 

Welcome to the EE Community.

 

What is the exact error message you receive?

 

Have you tried completing the registration over the mobile network with WiFi turned off?

 

Thanks

 

James

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