by Gazough
Explorer

The email link to verify my account won't come through, can anyone help?

 
1 REPLY 1
by
EE Community Support Team

Re: The email link to verify my account won't come through, can anyone help?

Good morning @Gazough

 

Thanks for posting again 🙂

 

Iv'e got some information from you from our Help with logging in to MY EE help and support pages

 

Your reset email will usually be with you within around 20 minutes. However, please allow up to 24 hours before trying again.

If you still can’t see the email we’ve sent you, we recommend checking in your junk folder - or if you have a Gmail account, the email may go into your Promotions tab, so try checking there.

In future, if you’d like to make EE emails go straight to your Primary tab:

 

  • select the Promotions tab
  • then select the EE email
  • then select Move to Primary folder

Let us know if you need anything else.

 

Thanks

 

Richard

 

🙂

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