by Unicornqueen
New Member

Text message from EE

Hi I have received a text saying my bill information needs updated but it came from a mobile number not a normal EE services number and my bill isn’t due yet! 

Is this a scam? And who do I report it to

3 REPLIES 3
by Patty72 Established Contributor
Established Contributor

Re: Text message from EE

It’s a scam, a lot of people are reporting receiving such texts, don’t click on anything and just delete it.

by Patty72 Established Contributor
Established Contributor

Re: Text message from EE

Before you delete it, forward it to 7726 so EE can investigate it.

by
EE Community Support Team

Re: Text message from EE

Hi @Unicornqueen,

 

Welcome to the EE Community. 🙂

 

Yes, the text you received isn't a genuine message from EE.

 

Please follow @Patty72's great advice and forward the text to 7726 before deleting it.

 

Thanks

 

James

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