I have verified my account, done everything I possibly can, but still cannot log in.
Hi @Gailrob43 and welcome to the Community.
Please do see the guide on My EE - Logging In Problems as this may be able to assist.
If you are still having issues, please do pop back and let us know.
I have taken your advice and still can not log on. It's telling me to confirm number, then asking am I the bill payer and then taking me to the confirm number again and again
Thanks for the update.
Have you tried using a different web browser to see if that's the issue?
Hi yes I have used safari and gogle
Thanks for coming back to us.
Are you with us on an EE personal contract?
Have you previously had a T-Mobile or Orange account?
Speak soon 🙂
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