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Step 2 can't register my number

Can't get through step 2 - keeps bouncing back to re-enter my number no matter if I choose "yes" or "no". Please help

1 SOLUTION

Accepted Solutions
by
Brilliant Contributor
Solution
Accepted by topic author Emcia
‎14-04-2017 08:27 AM

Re: Step 2 can't register my number

Hello @Emcia sorry to hear you are having problems registering for MYEE online. Try another device or browser if you can (Firefox seems to be most compatible currently) or clearing the cookies/history of your current browser then trying again. Let me know how you get on. Smiley Happy

2 REPLIES
by
Brilliant Contributor
Solution
Accepted by topic author Emcia
‎14-04-2017 08:27 AM

Re: Step 2 can't register my number

Hello @Emcia sorry to hear you are having problems registering for MYEE online. Try another device or browser if you can (Firefox seems to be most compatible currently) or clearing the cookies/history of your current browser then trying again. Let me know how you get on. Smiley Happy

by
EE Community Support Team

Re: Step 2 can't register my number

Good morning @Emcia.

 

Thanks for coming to the community.

 

Is this through the app or My EE online?

 

Have you had an account on Orange or T-Mobile previously?

 

Speak soon Smiley Happy

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