Step 2 can't register my number

[Emcia]

Can't get through step 2 - keeps bouncing back to re-enter my number no matter if I choose "yes" or "no". Please help

[Profile closed · Accepted solution]

Hello @Emcia sorry to hear you are having problems registering for MYEE online. Try another device or browser if you can (Firefox seems to be most compatible currently) or clearing the cookies/history of your current browser then trying again. Let me know how you get on.

[leanne_T]

Good morning @Emcia.

Thanks for coming to the community.

Is this through the app or My EE online?

Have you had an account on Orange or T-Mobile previously?

Speak soon