by Giagkoulli
New Member

Sim blocked

I have changed my phone and my sim is blocked how do I unblock it? Thank you. 

2 REPLIES 2
by Grand Master
Grand Master

Re: Sim blocked

Hi @Giagkoulli 

 

If your new device is locked to another network, then you will need to have it unlocked by that network.

 

Thanks




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by
EE Community Support Team

Re: Sim blocked

Hi @Giagkoulli,

 

Welcome to the EE Community.

 

Is your phone asking for a PUK or handset unlocking code?

 

Thanks

 

James

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